Summit advocates to carriers on your behalf to help protect your organization’s unique risks with responsive support when you need it.
THE CHALLENGE:
Our nonprofit client’s previous broker faced significant communication issues, leading to delays in service and a failure to provide timely responses on urgent insurance needs.
The problem reached a peak when, less than 30 days before policy expiration, the client received a non- renewal notice on their Property and Casualty (P&C) insurance policies. The carrier, Philadelphia Insurance, cited specific risk factors related to the property insurance coverage as the primary cause.
Oklahoma’s challenging property insurance market further complicated their efforts to find a solution, so the organization turned to our team for guidance.
WHAT WE DID:
Rather than immediately seeking a new carrier, Summit reached out to Philadelphia Insurance to investigate the non-renewal decision. The issue centered around specific property risks, so Summit proposed a strategic solution: securing a mono-line insurer for property coverage while retaining Philadelphia for liability insurance. This approach not only preserved a lower rate but also ensured the client maintained access to a specialized liability program tailored for nonprofits.
We initiated a comprehensive gap analysis process to fully assess and address the organization’s insurance coverage needs.
Through this thorough process, Summit uncovered significant uninsured exposures, including the absence of abuse and molestation coverage—an essential safeguard for nonprofits working with families and children. Adjustments were made to align the policy with the organization’s current risk landscape, ensuring comprehensive protection.
To resolve past frustrations with slow communication, Summit implemented same-day response protocols, with most service requests fulfilled within an hour. An easy-to-reference insurance summary report was also provided, offering the client a clear view of their updated, tailored insurance coverage.
THE RESULT:
Summit’s strategic advocacy saved the client 10–15% on liability premiums while securing stable property insurance in Oklahoma’s challenging market.
With ongoing access to immediate coverage support and a customized insurance summary for efficient risk management, the organization continues to benefit from Summit’s tailored approach to protecting their mission.
